Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. A damage deposit of USD 120 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note: The pool and spa will be closed from 23 April to the end of May 2018 for renovations. In the meantime, guests can enjoy a soak in the pool and spa of the neighbor hotel, Ayres Suites Ontario Mills Mall