Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform BIG4 Gold Coast Holiday Park in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. This property will not accommodate hen, stag or similar parties. Please note that the property has strict pet policies. If you are bringing your pet, please contact the property in advance using the contact details found on the booking confirmation for more information. Please note that there is a .90% charge when you pay with a credit card. Please note that dog owners/carriers are responsible to provide current vaccinations papers on arrival; for any damage or injury caused by the dog; to clean up after it; to ensure that it is never left alone; that it is always leashed and have effective control in the "off-leash" area. Failure to comply with the above may result in removal of your dog or cancellation of your booking. Waterpark Closure: bookings staying 1-28 February 2023* Due to required maintenance repairs; our waterpark will be closed for a few days in February 2023. This is weather dependant and exact dates* will be confirmed closer to the time. Our resort style swimming pool, jumping pillow, spa and other facilities are open as per normal along with extra special action-packed activities schedule to keep you all entertained.