Please inform La Villa d'Hélène 2 - Chambres d'hôtes BnB et Appartements - Cluses in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. This property will not accommodate hen, stag or similar parties. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. A damage deposit of EUR 500 is required. The host charges this 14 days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. A surcharge of 15 EUR per Hour per room , applies for arrivals after check-in hours payable in cash only. A surcharge of 10 EUR per pet per night, applies for your pets. Please let us know how many beds you would like us to prepare for you for the room " ROOM 4 CHEVRAN" The general terms and conditions of Villa Helene apply to reservations made through Booking.