Для предотвращения распространения вируса Mpox, Министерство здравоохранения Индонезии с 27 августа 2024 года возобновило проверку состояния здоровья для международных путешественников (как граждан Индонезии, так и иностранных граждан), въезжающих в Индонезию. Это включает заполнение электронной формы самодекларации, называемой SATUSEHAT Health Pass, которая должна быть заполнена на специальной веб-платформе.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Children 18 years old and younger are not permitted at this property. No pets and no service animals are allowed at this property. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).