Please inform Palm Waiheke Island Resort in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. This property will not accommodate hen, stag or similar parties. Guests are required to upload a visa or mastercard to the property managers reservation system within 72 hours of booking. The card details are held as security on the property in case of any damage. This is a condition of the reservation