Please inform SOHO Hotel Auckland in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. Please note that we charge a credit card surcharge of 2.5% for Visa and Mastercard and all other credit cards, except for American Express which we charge a 4% surcharge. There is no surcharge on Debit card payments. Please note that Cash is not accepted.