Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Herbert Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas. Please note that the front desk is currently closed at the Herbert Hotel, but our front desk will be opened at our sister hotel (Hotel Stratford) located on 242 Powell Street for 24 hours a day. Shuttle service to San Francisco International Airport may be arranged with front desk with a fee. Daily housekeeping service is available upon request for an additional charge.