Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.
Contactless check-in and contactless check-out are available.Enhanced food service safety measures are in place.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.Each guestroom is kept vacant for a minimum of 24 hours between bookings.This property affirms that it adheres to the cleaning and disinfection practices of: Safe Travels (WTTC - Global); Intertek Cristal (3rd party expert - Global); COVID-19 Guidelines (WHO); GBAC STAR Facility Accreditation (global expert); CovidClean (Safehotels - global expert); Bureau Veritas (3rd party expert - Global); COVID-19 Guidelines (CDC). Fee for buffet breakfast: approximately VND 425000 for adults and VND 212000 for children Early check-in is available for a fee (subject to availability) Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
