Special check-in instructionsThis property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.Know Before You Go Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation. Contactless check-in and contactless check-out are available. Fees Pet fee: MXN 600 per pet, per dayService animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. Mandatory Fees and Taxes